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FAQs

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Frequently Asked Questions

Please click on “Address Book” or “Manage Addresses” and you will be able to add “Additional Address Entries” using the “Add New Address” button. During Checkout on the “Shipping” page the “Default Billing/Shipping Address” and “Additional Addresses” are presented for your “Shipping Address”. Once confirmed and you are moved to the “Payment” page you will then need to uncheck “My billing and shipping address are the same.” This will provide a dropdown with all “Address Book Addresses” and you can select from those or provide a new address.

Sorry, we can NOT send to PO Boxes.
Changes to orders can be made on our internal order change system. You can click on the link in your email confirmation. Changes must be made before the t-shirts are sent in. You will get an updated email confirmation after you make changes.
We ship anywhere in the world so it will depend on your country of residence as not all of our merchandise ship from the same warehouse. We want to make sure you get your items as quickly as possible so we process orders from Monday through Saturday. Orders will be processed within 2-3 business days from the order date and shipped the next day after the processing day. Please note that we don’t ship on Sunday.
We ship internationally. Shipping time may vary depending on location.
You have up to 12 hours to cancel your order from the time your order is completed through email. Once the 12-hour period has passed, it’s too late for you or our Customer Care team to cancel your order If you cancel your order, we will refund what you paid through PayPal within 5 working days. For more information on how to return your order click here.
Your estimated delivery date is in your Order Confirmation email – please allow until this date for your order to arrive. If your order has been sent on a trackable service, all you need to do is to type the tracking code into ‘Track Order’ and view your order. It’s also worth checking if there are any know delivery issues in your area. You can click here to check out the latest delivery updates. If your estimated delivery date has passed, and there aren’t any known delivery delays, just click here so the TC customer care can help you further.